Next Gen Learning (NGL)
Effective Date: February 2025
1. Introduction
Next Gen Learning ("NGL", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, store, and share your personal information in connection with our educational products and services.
This policy applies to all users of NGL’s services and programs, including:
- Live faculty-led courses and workshops
- AI-tutored tutorials and 1-on-1 sessions
- Peer learning communities
- Online learning platforms and tools
By engaging with our platform, enrolling in a course, or participating in a session, you agree to the practices described in this Privacy Policy.
2. Data We Collect
We collect personal data necessary for program delivery and platform functionality. This may include:
- Contact Information: Name, email address, phone number, and organization
- Professional Information: Job title, industry, and experience relevant to the program
- Learning Activity Data: Responses to application forms, participation records, and progress metrics
- Technical Data: IP address, browser type, device identifiers, and interactions with our site or platform
- Recorded Content: Session recordings, AI-generated transcripts, chat logs, and feedback responses
We only collect data that is relevant and necessary for the educational experience.
3. How We Use Your Data
Your personal data is used for the following purposes:
Program Administration
To manage applications, communication, enrolment, and access to programs.
Learning Engagement
To enable AI-powered tutoring, live and asynchronous sessions, and peer interactions.
Personalization & Support
To tailor the learning experience and provide personalised guidance. This includes adjusting content recommendations, tailoring feedback, and adapting the pacing or difficulty of course material based on your engagement and progress.
- You may opt out of personalisation at any time without affecting access to core course content.
- Personalised learning algorithms are designed with privacy-by-design safeguards, and any automated decision-making is explainable and subject to human review.
Teaching Team and Faculty Insights
We may provide aggregated and individual insights to course instructors and teaching staff to help them better understand class progress, common challenges, and learning trends.
- Personally identifiable information is never shared with other students.
- Educators do not gain access to sensitive data unless necessary and with appropriate consent.
- You may request to have your data excluded from non-essential analytics reports.
Product Development & Research
To improve our services and conduct research using anonymized or pseudonymized data.
- We may use data for research aimed at enhancing learning outcomes, course design, and platform effectiveness.
- Participation in formal research studies is optional and includes opt-in consent if data is not fully anonymised.
- You can request deletion of your data from ongoing research projects unless it is fully anonymised.
Compliance & Security
To meet regulatory requirements and protect against misuse or unauthorized access.
Marketing Communications
With your explicit consent, we may use your contact information to send information about new courses, updates, or surveys.
- You may withdraw marketing consent at any time via your profile settings or by using the unsubscribe link in any email.
We do not use your personal data for marketing without your consent.
4. Sharing of Personal Data
We limit the sharing of your data and only do so in the following cases:
- With Faculty & Facilitators: Basic information (e.g., name, title) may be shared to support engagement.
- With AI Systems: Our AI tools may process anonymized interactions to personalize your experience.
- With Technology Partners: We work with service providers (e.g., learning platforms, transcription tools) under strict data protection agreements.
- With Legal Authorities: We may disclose information where legally required or to protect NGL and user rights.
We will never sell or rent your personal data to third parties.
5. Recordings & AI-Generated Transcripts
Certain sessions may be recorded or transcribed to enhance the learning experience.
- Purpose: To generate AI-assisted summaries, support review and reflection, and improve educational quality.
- Privacy Measures: Focus is placed on faculty-led content; participant inputs (e.g., questions or comments) will be anonymized where transcripts are shared.
- Access: Recordings and transcripts will be made available to participants via a secure platform. You may request the removal of specific personal content by contacting us.
6. Data Retention & Security
We retain your data only as long as necessary to deliver educational value and ensure service quality.
Program Data & Recordings: Retained for up to one (1) year after course completion.
Anonymized Learning Data: May be retained indefinitely for research and product development.
Security Measures: We use encryption, role-based access controls, and secure hosting practices to safeguard your data.
You may request deletion of your personal data at any time (see Section 7).
7. Your Rights & Choices
You have the right to:
- Access your data – request a copy of your stored personal information
- Correct or update information – ensure your profile is accurate
- Request deletion – ask us to erase personal data when no longer necessary
- Withdraw consent – revoke previously given consent to use your data
To exercise any of these rights, please contact us at: info@nxgl.ai
8. Third-Party Tools & Compliance
NGL uses trusted third-party technologies to deliver and enhance our services. All vendors are required to comply with data protection laws, including:
- General Data Protection Regulation (GDPR)
- Protection of Personal Information Act (POPIA)
- California Consumer Privacy Act (CCPA)
We carefully vet all partners to ensure they maintain the same privacy standards we uphold.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or regulatory obligations. Updates will be posted on our website, and we may notify you by email. Continued use of our services indicates acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this policy, please contact:
Privacy Team
Next Gen Learning (NGL)
Email: info@nxgl.ai
Website: https://www.nxgl.ai
